Headache... headache...headache..., really headache. In the month of July & August, almost all the suppliers are doing promotion for their brand in Nation Wide, of course its including in Jusco also..! Well, LG do promotion, SONY do promotion, Pensonic do price change, Panasonic do promotion, Philips do promotion, Samsung also do promotion , all brand also do promotion. The package is such as buy one LCD free DVD or purchase with purchase of RM20 for additional DVD player. Samsung & LG 40" inch LCD is giving of Free hometheathre which very good deal..
All the promotional package is really causing me so confuse. It was so so so complicated on keyed into the system of all the promotional items and the cost. We have to create to so many new code for the free gift items as well. Samsung & Panasonic is even need to do the price change mark down somemore..
An incident happened to me today, i was created a new code for the SONY DVD player when purchase of 32" inch LCD, allow to add RM20 for additional DVD player.. After i created the code, i sent email to all store to inform them. However, tonite was received so many call from the stores side regarding on this DVD code. The system was so confusing, when the cashier scanned the item, the system appearing of RM20 in the cashier for the DVD.. Urghh,,,,! i quite struggle when i hearing the phone called from the store side regarding on this matter. I had told them , when customer purchase only DVD player, they must use the original code for the DVD..then the price will be shown RM199 which is original price... However if the customer purchase the SONY LCD with PWP of the additional DVD, then the store must use another new code...
Duno why, almost most of the stores was calling me regarding on this matter just now. Really frustrating now.. THe Sunway store manager was called to my senior manager on this matter, and he was called to asking whats happening to the price changed. I explained to my senior manager on this matter, i was actually inform all the store how to use the item code for the transaction already, but the section leader are never can act wisely with what we informed them everytime.
SIgh*** haih..! MR Woon ( manager ) also called me regarding on this matter just now. Well, i think i should delete that new code , and find out another solution for the SONY promotion when customers purchase with purchase of the LCD and the DVD player now..
Tomorrow Sunday morning i should wake up earlier and go back to office to do price change leh...! otherwise, my phone will keep on ringing for the whole day i think so..Urrghh..!
feelin-stress
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